Last Updated: 12/08/2024
At Gurti’s Beauty Studio, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services. By accessing our website or using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, ensure a personalized experience, and communicate effectively with you. The types of information we collect include:
1.1 Personal Information:
Personal Information is any information that can be used to identify you. We collect personal information when you voluntarily provide it to us, such as when you book an appointment, sign up for our newsletter, or contact us for inquiries. This information may include:
- Name: Your first and last name.
- Contact Information: Email address, phone number, and physical address.
- Payment Information: Credit or debit card details, billing address (for payment processing).
- Date of Birth: For age verification and personalized service recommendations.
- Health Information: Any relevant medical history or conditions that you voluntarily share with us, which may be necessary to customize your treatments and ensure your safety.
1.2 Non-Personal Information:
Non-Personal Information is data that cannot be used to identify you individually. This information is collected automatically as you navigate our website and may include:
- Browser and Device Information: IP address, browser type, operating system, and device type.
- Usage Data: Pages viewed, time spent on our website, and the links you click.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, as well as to communicate with you. Specifically, we may use your information in the following ways:
2.1 Service Delivery:
- Appointment Management: To schedule, confirm, and manage your appointments.
- Personalized Services: To tailor our services to your individual needs and preferences, including the use of your health information to customize treatments.
- Payment Processing: To process payments for services rendered and manage billing.
2.2 Communication:
- Promotional Communication: To send you promotional emails, newsletters, and special offers. You can opt-out of receiving these communications at any time by following the unsubscribe link provided in the emails.
- Transactional Communication: To send you important information about your appointments, updates to our services, and changes to our policies.
2.3 Improvement and Analytics:
- Website Enhancement: To analyze how our website is used and to improve its functionality and user experience.
- Customer Feedback: To collect feedback on our services and customer satisfaction.
- Marketing Analysis: To assess the effectiveness of our marketing campaigns and to understand customer demographics and preferences.
2.4 Legal and Compliance:
- Compliance with Laws: To comply with legal obligations, regulations, and requests from law enforcement or government authorities.
- Fraud Prevention: To protect against fraud, unauthorized transactions, and other illegal activities.
3. Sharing and Disclosure of Information
We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers:
We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, appointment scheduling, email delivery, and website hosting. These providers are contractually obligated to protect your information and use it only for the purposes specified by Gurti’s Beauty Studio.
3.2 Legal Obligations:
We may disclose your information if required by law, regulation, or legal process, or in response to a government request. This includes sharing information to protect the rights, property, or safety of Gurti’s Beauty Studio, our customers, or others.
3.3 Business Transfers:
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes and your rights regarding your information.
3.4 With Your Consent:
We may share your information with third parties if you give us explicit consent to do so.
4. Security of Your Information
We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards to protect it from unauthorized access, use, disclosure, or destruction. These measures include:
- Encryption: We use SSL (Secure Socket Layer) encryption to protect your data during transmission, particularly during online transactions.
- Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job duties.
- Data Storage: We store your information in secure systems that are protected against unauthorized access and data breaches.
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, and you should take steps to protect your information, such as using strong passwords and keeping them confidential.
5. Your Rights and Choices
You have certain rights regarding your personal information, and we are committed to helping you exercise these rights:
5.1 Access and Correction:
You have the right to access and correct the personal information we hold about you. If you need to update or correct your information, please contact us using the information provided below.
5.2 Data Portability:
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to transfer it to another service provider.
5.3 Right to Erasure:
You have the right to request the deletion of your personal information, subject to certain legal exceptions. If you wish to delete your information, please contact us, and we will comply with your request as required by applicable law.
5.4 Opt-Out of Marketing Communications:
You can opt-out of receiving promotional communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
5.5 Cookies and Tracking Technologies:
You can control the use of cookies and similar technologies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. This section explains what cookies are, how we use them, and your options regarding their use.
6.1 What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They help the website remember your actions and preferences over time, so you don’t have to re-enter them whenever you return to the site or navigate from one page to another.
6.2 Types of Cookies We Use:
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Essential Cookies: These cookies are necessary for the proper functioning of our website. They enable you to navigate our site and use its features, such as accessing secure areas. Without these cookies, certain services, such as appointment booking, may not be available.
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Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and whether you encounter any errors. The data collected is aggregated and anonymized, meaning it does not identify you personally. We use this information to improve the performance and user experience of our website.
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Functionality Cookies: These cookies allow our website to remember choices you make, such as your language preference or the region you are in, and provide enhanced, more personalized features. They can also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages.
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Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They help us measure the effectiveness of our advertising campaigns and ensure that you see ads that are more likely to be of interest to you. They may also be used by third parties to track your browsing habits across different websites and display targeted ads based on your activity.
6.3 Managing Cookies:You have control over the cookies and tracking technologies used on our website. You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies, and you can also set your browser to alert you when cookies are being placed. Keep in mind that disabling cookies may impact your experience on our website and limit some functionalities.
To learn more about cookies and how to manage them, you can visit resources like AllAboutCookies.org or Your Online Choices.
7. Third-Party Services
Our website may include links to third-party websites and services. These third-party services are not under our control, and we are not responsible for their content, privacy practices, or their use of your personal information. We encourage you to review the privacy policies of any third-party websites or services you visit.
8. Children’s Privacy
Our services are not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information as quickly as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the date at the top of this Privacy Policy and post the updated version on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the following information:
Gurti’s Beauty Studio
Gurti’s Beauty Studio,
4 Central Park, Bryant Road, Rugby
CV23 0UX
+44 1788 565547We are committed to addressing your privacy concerns and resolving any issues you may have.
Thank you for trusting Gurti’s Beauty Studio with your personal information. We are dedicated to protecting your privacy and ensuring that your experience with us is safe and enjoyable.